Privacy Policy

Baxter Philips are committed to maintaining the trust and confidence of our clients, fellow agents and visitors to our website. We are not (and never will be) in the business of selling, renting or trading email lists to other companies and businesses for marketing purposes. We will only use our marketing list for legitimate business purposes. In this Privacy Policy we are provided information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure

Any questions regarding this policy and our privacy practices should be sent to alternatively, please call 02083139000

Who we are

Baxter Philips is a leading independent firm of Chartered Surveyors specialising in all aspects of commercial property in South London and Kent.

The type of data we collect & how we have obtained it

The personal information we collect from you might include your name, email address, address, telephone numbers, social media handle, your job title or job description, and property preferences.

If we hold your data it is because you have given it to us in relation to services you have instructed us to provide or because you have responded to one of our media campaigns or just called in to speak to us!

Mailing lists

When we electronically send marketing material or a newsletter these are sent from ‘in house’.

You can unsubscribe to any of our general mailings by simply responding to any email from us and replacing the title field with ‘Unsubscribe’

Third Parties

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

We may pass your information to agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example, issuing heads of terms, instructing associated professionals, builders etc on your behalf.).
However we will take steps with the aim of ensuring that your privacy rights continue to be protected

Anti money laundering

In order to comply with the requirements of the Anti-Money Laundering regulations in force, we will be required to obtain evidence to verify your identity. The required evidence may include sight of passport or other identification documents. We will retain this information for the duration of any negotiation and for 7 years post completion of the transaction

How is your information used?

We may use your information to:
• Contact you in connection with a service you have employed us to carry out i.e. estate agency, property management, valuation – for further information on our services please see
• Send you information regarding property sales
• Provide you with property market research emails
• Provide you with information about recent or remarketed instructions, our latest deals etc.

Access to your personal information

The accuracy of your information is important to us. You are entitled to view, amend or delete the personal information that we hold. If you change email address, or any of the other information we hold is inaccurate or out of date, please email your request to: or write to us at Baxter Philips, Northside House, 69 Tweedy Road, Bromley BR1 3WA or by phone 0208313900.

You have the right to ask for the information that we hold about you. Please use the contact details above to do so.